OnLAN Messenger Administrator Manual- Testing the client

OnLAN Messenger Administrator Manual

Introduction Contents and system requirements Terminology Installation and setup
	Loading the server Setting up the OnLAN Monitor module Setting up the OnLAN Server module
		License activation Setting the database file path Saving data to the database Setting up the main parameters
	Loading the client Client setup Advanced setup
		Choosing the network interface Registering debug information
Management tools
	Managing the OnLAN Server Managing the OnLAN Messenger
		Control console
		Testing the server Testing the client Managing online users Modifying the database
			Modifying group policies Modifying standard groups Modifying user registration data Using Microsoft Access to manage the database
		Authorizing new contact creation Managing active http-sessions Audit tools
			Managing logs
				Event log Command history Message history Unsent message log Unsent message status log
	Managing data through the web-interface
Updating and deleting
	Updating OnLAN Messenger
		Refreshing the license Updating the server version Updating the client version
	Deleting OnLAN Messenger
		Deleting the client Deleting client groups Deleting the server
Appendix
	Event log-files Codes in use Ports in use Group policy keys

Testing the client

In the process of the OnLAN Messenger service's work, a constant automatic connection testing takes place. This tests the channel between the server and the clients (including the locked clients). The test consists of a regular (it repeats itself in predetermined intervals of time) sending of special messages from the server to all clients, which the clients must reply to. In case of an absense of an answer from a client, the status for that client is changed to "OFFLINE". The time interval between automatic tests can be set in the server settings automatically, depending on the number of clients, or manually.

If an error occurs between two consecutive automatic tests, when sending the message to one of the clients, then their status ("ONLINE", "NOCONTACT", "LOCKED" etc.) will not change, but the attempts to send the message will continue until the send is successful, or until the number of attempts reaches the maximum allowed by the server settings. The error count is reset, when the automatic test takes place, or when some kind of answer is received from the client.

The above automatic test parameters are set in the "General" tab of the "Settings" menu (see Setting up the main parameters).

You can perform a forceful test of the clients at any time, without waiting for the next automatic test. To do this check the following menu in the "OnLAN Server" window: "Users" -> "Perform online user test" (pic #3).

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